Privacy Policy

Effective Date: 8/27/2025
Last Updated: 8/29/2025

Villa Virtual (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting it through this Privacy Policy. This policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://villavirtual.com , use our services, or interact with us.

1. Who We Are

Our website address is: https://villavirtual.com
We are based in Southern California and provide immersive 3D digital tour services for residential, commercial, and government properties.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email, phone number, company details, billing information (if applicable).
  • Technical Information: IP address, browser type, operating system, device identifiers, referring/exit pages.
  • Usage Information: Pages visited, time spent on site, links clicked, search queries, and other analytics data.
  • Content You Provide: Comments, contact form submissions, uploaded media, and communications with us.

3. How We Collect Information

  • Directly from you: When you contact us, request services, or leave comments.
  • Automatically: Through cookies, analytics tools (e.g., Google Analytics), server logs, and similar technologies.
  • Third Parties: From service providers such as payment processors, marketing tools, or advertising networks.

4. How We Use Your Information

We use collected data to:

  • Provide, operate, and improve our services.
  • Personalize your experience and deliver relevant content.
  • Respond to inquiries, process requests, and deliver customer support.
  • Manage transactions, billing, and communications.
  • Conduct analytics, performance monitoring, and marketing.
  • Comply with legal obligations and enforce our Terms of Service.

5. Cookies & Tracking Technologies

Our site uses cookies and similar technologies to:

  • Maintain session state and remember user preferences.
  • Improve website functionality and security.
  • Provide analytics (e.g., Google Analytics).
  • Deliver marketing and advertising content.

You may disable cookies in your browser settings, but some site features may not function properly.

6. Comments

When visitors leave comments, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help detect spam.

An anonymized string (hash) of your email address may be sent to the Gravatar service to check if you are using it. After approval, your profile picture is visible in the context of your comment.

7. Media

If you upload images, avoid including embedded location data (EXIF GPS). Visitors can download and extract location data from images on the website.

8. Embedded Content

Articles on this site may include embedded content (e.g., videos, images, maps). Embedded content from other websites behaves as if you visited that site directly, which may collect data, use cookies, or track your interaction.

9. Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect data from them. If you believe a child has provided us information, please contact us, and we will delete it promptly.

10. Data Security

We use reasonable technical, administrative, and organizational measures to safeguard your data. However, no system is completely secure, and we cannot guarantee absolute protection.

11. Data Sharing & Third-Party Disclosures

We do not sell your personal information. We may share data with:

  • Service Providers: Hosting, analytics, payment processors, customer support tools.
  • Legal Requirements: If required by law, court order, or government authority.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets.

12. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including the right to:

  • Know what personal data we collect, use, and disclose.
  • Request deletion of your personal data.
  • Opt out of the sale or sharing of personal data (we do not sell personal data).
  • Correct inaccurate information.
  • Limit the use of sensitive personal information.
  • Non-discrimination for exercising your privacy rights.

To exercise your rights, Contact us.

13. Data Retention

We retain your personal information only as long as necessary for the purposes described in this policy, unless a longer retention period is required by law.

14. Your Choices

  • Cookies: Adjust your browser settings to refuse or limit cookies.
  • Marketing: You may unsubscribe from promotional emails by clicking “unsubscribe” or contacting us.
  • Account Data: Request updates or deletion by contacting us directly.

15. International Visitors

This website is operated in the United States. If you access it from outside, your data may be transferred, stored, and processed in the U.S.

16. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date.

17. Contact Us

If you have questions about this Privacy Policy or your data, please contact Villa Virtual